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Communicating successfully as a supervisor

Communication is an essential part of our working life. It is, after all, the process by which people share information and create meaning. Effective communication is also inherent to good work relationships and supervisors need to not only communicate effectively as part of their role in leading, planning and organizing but also in terms of many other activities such as building rapport or receiving and providing feedback. This training aims at developing, in supervisors, an awareness of good workplace communication practices to enable positive relationships, and efficiency at work.

Target Audience:

Present and aspiring staff supervisors and line managers

Trainer: Claire Gabriel

Dates: 3 and 6 February 2020

Participants completing this course should be able to:

  • Reflect on the influence of their personality on their own approach to communication in the workplace
  • Review their role as a supervisor and how effective communication can support them in their role
  • Apply a range of communication techniques and approaches so as to communicate effectively in the workplace
  • Develop strategies for ongoing improvements in their communication in the workplace


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